Branch Manager

Job Description

(total positions: 35+, posted on: March 12, 2025)

• Consistent delivery of sales numbers with a view to remaining at par with the monthly target.
• Enhancement of the bank’s image by maintaining a customer-friendly and vibrant environment within the branch and close contact with other service providers and external business partners.
• Pre-actively gear up sales efforts, in line with changes in business strategy, constantly innovating and providing tailor-made solutions.
• Business development, through typical activities like; formulating, implementing/monitoring of future strategies, sales plans, and activities to acquire new customers as well as deepen existing relationships, and aligning these with the business goals.
• Achieve planned growth and cater to the branch’s expansion possibilities by proactively analyzing and proposing resource enhancements.
• Ensure strictly follow-up know-your-customer practice & AML specified for Branch Banking.
• Ensure compliance with guidelines specified by regulatory (internal & external) authorities as well as SOPs.
• Lead, motivate, train, and coach all front-end staff in different areas to ensure that their technical & core competencies are developed to their full potential.
• Guide branch staff regarding day-to-day operational queries.
• Approval of all accounts including high risk as well as updating of customer profile through Rosetta.
• Responsible for monitoring of cash holding & disposal of excess cash from branches to CPC/CFB.
• To undertake any other duties as required by the Bank.

Required Skills