Manage and achieve recovery targets for the assigned portfolio of defaulted customers/NPLs through effective follow-ups and settlement strategies.
Maintain strong customer relationships while ensuring service quality standards and timely resolution of customer issues and complaints.
Coordinate and manage legal recovery initiatives by liaising with lawyers, courts, other banks, and regulatory authorities to ensure timely case disposal.
Maintain accurate documentation, backups, and regularly update MIS/portfolio data to support reporting and audits.
Ensure strict compliance with bank policies, regulatory requirements, audit processes, and professional workplace standards.
Pakistan, Lahore,Islamabad